Terms of Service

Welcome to SHS Mart. By accessing or using our website, you agree to be bound by the following Terms of Service. Please read them carefully before making a purchase.

1. Overview

These Terms govern your access to and use of SHS Mart’s website, services, and products. By using our platform, you accept these terms in full. If you disagree with any part of the terms, you must not use our website.

2. Business Information

  • Store Name: SHS Mart

  • Country of Operation: Ghana

  • Contact Email: [Insert your email]

  • Website: [Insert your domain]

3. Eligibility

You must be at least 15 years old to use our website. By using this site, you confirm that you are legally capable of entering into a binding contract.

4. Products and Services

SHS Mart sells a variety of goods for everyday use. Product descriptions are provided as accurately as possible, but we do not guarantee that descriptions or prices are error-free. We reserve the right to update or discontinue products without notice.

5. Ordering and Payment

  • Orders can be placed via our website.

  • Payment is securely processed via Paystack.

  • We accept major cards and mobile money services supported by Paystack.

6. Shipping and Delivery

  • We currently ship within Ghana.

  • Orders are processed within 1–2 business days.

  • Deliveries are scheduled to Labone SHS exclusively on visiting days.

  • Applicable delivery fees and processing fees will be added at checkout.

7. Returns and Refunds

  • We accept returns within 2 days of delivery.

  • Returned items must be in original condition and packaging.

  • Shipping costs are non-refundable.

  • Customers bear the cost of return shipping unless the item is defective or incorrect.

  • To request a return, contact us at [Insert your email].

8. User Accounts

  • A user account is required to complete the checkout process.

  • User accounts can be used to track your orders.

  • You are responsible for maintaining the confidentiality of your account details.

  • We reserve the right to suspend or delete accounts involved in fraudulent or abusive behavior.

9. Prohibited Activities

You agree not to:

  • Use our platform for illegal or unauthorized purposes

  • Violate any applicable laws or regulations

  • Interfere with or disrupt the website’s security features

10. Limitation of Liability

SHS Mart shall not be liable for any indirect, incidental, or consequential damages arising from the use of our site or products, including but not limited to delays, loss of data, or third-party service failures.

11. Governing Law

These Terms are governed by the laws of the Republic of Ghana. Any disputes arising shall be resolved in the competent courts of Ghana.

12. Changes to These Terms

We may revise these Terms of Service at any time. Continued use of the website after changes implies acceptance of the new terms. We encourage you to review this page regularly.

13. Contact Us

If you have any questions about these Terms, please contact us at:
📧 [Insert your contact email]

14. Indemnity

You agree to indemnify, defend, and hold harmless SHS Mart, its directors, employees, affiliates, agents, and partners from and against any claims, liabilities, damages, losses, and expenses—including reasonable legal fees—arising out of or in connection with:

  • Your use or misuse of our website or services

  • Your violation of these Terms of Service

  • Your breach of any applicable law or the rights of a third party

  • Any activity conducted through your account, whether by you or someone else using your credentials

This obligation will survive the termination of your relationship with SHS Mart and your use of the website.